WEBSITE TERMS OF USE

Last updated: 20 September 2026

ABOUT THESE TERMS

These terms govern your use of www.terra-nueva.com and any webpage, content or digital experience operated through or linked directly from this website.

By using the website, you agree to comply with these terms. If you do not agree, you should stop using the website.

These terms apply to use of the website. Separate contractual terms may apply to events, productions, services, partnerships, ticket sales, digital experiences or other activities offered by Terra Nueva.

WHO WE ARE

The website is operated by:

Terra Nueva Ltd
Company number: SC893420
Registered in Scotland
Registered office: 11 Water’s Edge, Camperdown Street, Dundee, Scotland, DD1 3HY
Email: hello@terra-nueva.com

WEBSITE AVAILABILITY

We aim to keep the website available and functioning correctly, but we do not guarantee that it will always be available, uninterrupted, secure or free from errors.

We may suspend, withdraw, restrict, update or change any part of the website without notice where reasonably necessary.

We are not responsible for loss caused solely by the website being unavailable where that unavailability is outside our reasonable control.

INFORMATION ON THE WEBSITE

Website content is provided for general information, creative, educational and promotional purposes.

Although we take reasonable care when preparing content, we do not guarantee that all information is complete, accurate, current or suitable for a particular purpose.

You should independently verify important information before relying on it, particularly information concerning travel, immigration, visas, customs, carnets, tax, law, health, safety, finance, events, venues, transport or regulatory requirements.

Nothing on the website constitutes legal, medical, financial, tax, immigration, customs, regulatory or other professional advice.

AI AND DIGITALLY CREATED CONTENT

Terra Nueva may use artificial intelligence and other digital technologies to create or operate interactive avatars, virtual characters, scripts, dialogue, voices, images, animation and other content.

Some characters may be fictional or digitally created. Their appearance, voice, dialogue, opinions and actions may be wholly or partly generated using artificial intelligence.

AI-generated content may contain errors, inaccuracies, omissions, bias or outdated information. It should not be treated as verified fact or professional advice.

Important information must be independently checked with an appropriately qualified professional or authoritative source before you act upon it.

You must not submit passwords, payment-card details, confidential business information, medical information or other sensitive personal information to an AI-powered experience unless the service specifically requests it through an appropriate secure process.

Your use of AI-powered or interactive content is also subject to our Privacy Policy and any additional notice displayed alongside the relevant service.

ACCEPTABLE USE

You must not use the website:

• unlawfully, fraudulently or maliciously;

• to infringe another person’s rights;

• to introduce viruses, malware or harmful code;

• to gain or attempt to gain unauthorised access to the website, server, systems or data;

• to scrape, harvest or extract information using automated means without written permission;

• to overload, disrupt, damage or interfere with the website or another user’s experience;

• to impersonate another person or misrepresent your identity or affiliation;

• to submit unlawful, threatening, abusive, discriminatory, defamatory, obscene or harmful material; or

• to use AI or interactive services to generate or facilitate illegal, dangerous, deceptive or harmful activity.

We may restrict or block access where we reasonably believe these terms have been breached or where action is necessary to protect users, systems, legal rights or third parties.

INTELLECTUAL PROPERTY

Unless otherwise stated, Terra Nueva or its licensors own the intellectual-property rights in the website and its content, including text, branding, graphics, photographs, video, audio, designs, characters, concepts and digital experiences.

You may view the website and print or download reasonable extracts for personal, non-commercial reference.

You must not copy, reproduce, publish, distribute, modify, sell, license, commercially exploit or create derivative works from website content without prior written permission, except where the law expressly permits it.

Third-party names, trademarks, photographs and other materials remain the property of their respective owners.

USER-SUBMITTED CONTENT

If you submit messages, ideas, materials, images, audio, video, feedback or other content, you confirm that:

• you have the right to submit it;

• it does not infringe another person’s rights;

• it is not unlawful, defamatory, threatening, deceptive or harmful; and

• its submission and reasonable use by us will not breach any obligation of confidentiality.

You retain ownership of your original content. You grant Terra Nueva a non-exclusive licence to store, process and use it only as reasonably necessary to respond to you, provide the relevant service, administer a project or experience, maintain safety and security, or fulfil another purpose explained when the content is submitted.

Any broader promotional, commercial or production use will be governed by a separate agreement or permission where appropriate.

THIRD-PARTY LINKS AND SERVICES

The website may link to or embed websites, platforms, media or services operated by third parties.

Links and embedded content are provided for convenience or information. They do not necessarily mean that Terra Nueva endorses or controls the third party.

Third-party services operate under their own terms and privacy policies. We are not responsible for their independent content, security, availability or practices.

EVENTS, SERVICES AND COMMERCIAL ARRANGEMENTS

Descriptions of projects, events, opportunities or services on the website do not constitute a binding offer.

A contract is formed only when the parties agree the relevant scope, price and terms or when another clearly stated acceptance process is completed.

Separate terms may govern event admission, tickets, participation, filming, production services, sponsorship, investment discussions, partnerships or commissioned work.

Nothing on this website constitutes an offer of shares, securities or regulated investment advice.

LIMITATION OF LIABILITY

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

To the fullest extent permitted by law, Terra Nueva is not liable for losses arising solely from:

• reliance on general, unverified or AI-generated website content;

• events outside our reasonable control;

• third-party websites, platforms, providers or content;

• loss of data caused by a user’s own systems or failure to maintain appropriate backups; or

• indirect or consequential business loss arising from free use of the public website.

If you are a consumer, nothing in these terms affects your statutory consumer rights.

Any liability relating to paid services, events, tickets or commercial arrangements will be governed by the terms applicable to that transaction.

PRIVACY AND COOKIES

Our use of personal information is explained in our Privacy Policy.

Our use of cookies and similar technologies is explained in our Cookie Policy and cookie-preferences panel.

CHILDREN

The general website is not directed specifically at children.

Children should use interactive or communication features only with appropriate parental or guardian involvement where required.

Specific events, educational activities or experiences involving children may be subject to additional terms, permissions, age limits and safeguarding arrangements.

CHANGES TO THESE TERMS

We may update these terms to reflect changes to the website, our activities, technology or applicable law.

The current version will be published on this page with its latest revision date.

GOVERNING LAW

These terms are governed by Scots law.

The Scottish courts will have jurisdiction, except where applicable consumer law gives an individual the right to bring proceedings in another part of the United Kingdom or another jurisdiction.

CONTACT US

Questions about these terms should be sent to:

Terra Nueva Ltd
Company number: SC893420
Registered office: 11 Water’s Edge, Camperdown Street, Dundee, Scotland, DD1 3HY
Email: hello@terra-nueva.com
Website: www.terra-nueva.com